Regional Asset Protection Manager
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235
clubs and eight distribution centersBJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selvesTogether, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homesThe Benefits of working at BJ'so BJ's pays weeklyo Generous time off programs to support busy lifestyles o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Dutyo Benefit plans for your changing needs o Three medical plans , Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending eligibility requirements vary by position medical plans vary by locationThe Regional Asset Protection Manager (RAPM) oversees Asset Protection, security, theft, fraud, investigations, and related procedures within the fieldThe RAPM supports and continuously interacts with club management to analyze shrink, identify profitability gaps and address issues related to protecting company assetsThe RAPM partners with club management, as well as business owners throughout the Field and Home Office, to identify opportunities to protect assets, reduce shrink, maintain a safe working environment, streamline processes, and recommend potential solutionsRemain current in all asset protection-related technical skills, including CCTV, alarms, POS analytics, investigations, and case managementWork with club management to maintain the security of our buildings, including cameras, alarms, and security detailsInvestigate internal and external theft, fraud, and organized retail crime cases; communicate results of the investigations; provide recommendations for prosecution and terminations based upon facts of each case; perform in-person interviews of internal theft/fraud as requested by the Director Field Asset Protection and close out cases thoroughly and timelyCollaborate with their clubs, peers, and Director on developing shrink strategies, assessing high risk areas, addressing team member incidents, and maintaining a safe environment for team members and membersCoach and support Club Management by meeting regularly to reinforce priorities, talk through trends, conduct investigations, and brainstorm ways to effectively protect company assetsDevelop partnerships with all field support teams, including Operations, Human Resources, Safety and Facilities to support the clubs, create awareness and provide supportProvide guidance to club team members by assisting in training and monitoring of SAP; shrink reporting and analysis; merchandise tracking; reverse logistics; and physical inventory processesAnalyze SAP data and work with club team members to pinpoint the root cause of operational issues and provide recommendations to address deficiencies and gaps in executionPlay a leadership role when critical incidents and workplace violence situations occur, including gathering data, performing interviews, and following up on preventative measuresSupport various company initiatives and strategic priorities by providing guidance based on industry best practices as they apply to Asset ProtectionRequirementsBachelor's Degree, preferably in Loss Prevention, Criminal Justice or Business Management5
years of multi-unit Loss Prevention/Asset Protection experience in retailFormal training and certifications with Interview and Interrogation requiredCertified Forensic Interviewer (CFI designation) preferredPrior experience conducting critical interviews by phone (or video conferencing)Track record of success with the investigative process from start to finishKnowledge of applicable federal, state, and local regulations and industry best practices related to criminal charges and their applicability to internal and external casesIn-depth understanding of retail profitability, as well as the ability to analyze data, identify trends and provide recommendations to reduce shrink ratesStrong verbal and written communication skills, attention to detail and excellent interpersonal skillsDetailed oriented and able to coordinate multiple priorities in a fast-paced dynamic environmentAbility to work independently and in a team settingOvernight travel required, up to 75%This position requires daily in-club visits in assigned area.
Recommended Skills Attention To Detail Business Management Business Process Models Case Management Certified Forensic Interviewer Coaching And Mentoring Estimated Salary: $20 to $28 per hour based on qualifications.
clubs and eight distribution centersBJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selvesTogether, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homesThe Benefits of working at BJ'so BJ's pays weeklyo Generous time off programs to support busy lifestyles o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Dutyo Benefit plans for your changing needs o Three medical plans , Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending eligibility requirements vary by position medical plans vary by locationThe Regional Asset Protection Manager (RAPM) oversees Asset Protection, security, theft, fraud, investigations, and related procedures within the fieldThe RAPM supports and continuously interacts with club management to analyze shrink, identify profitability gaps and address issues related to protecting company assetsThe RAPM partners with club management, as well as business owners throughout the Field and Home Office, to identify opportunities to protect assets, reduce shrink, maintain a safe working environment, streamline processes, and recommend potential solutionsRemain current in all asset protection-related technical skills, including CCTV, alarms, POS analytics, investigations, and case managementWork with club management to maintain the security of our buildings, including cameras, alarms, and security detailsInvestigate internal and external theft, fraud, and organized retail crime cases; communicate results of the investigations; provide recommendations for prosecution and terminations based upon facts of each case; perform in-person interviews of internal theft/fraud as requested by the Director Field Asset Protection and close out cases thoroughly and timelyCollaborate with their clubs, peers, and Director on developing shrink strategies, assessing high risk areas, addressing team member incidents, and maintaining a safe environment for team members and membersCoach and support Club Management by meeting regularly to reinforce priorities, talk through trends, conduct investigations, and brainstorm ways to effectively protect company assetsDevelop partnerships with all field support teams, including Operations, Human Resources, Safety and Facilities to support the clubs, create awareness and provide supportProvide guidance to club team members by assisting in training and monitoring of SAP; shrink reporting and analysis; merchandise tracking; reverse logistics; and physical inventory processesAnalyze SAP data and work with club team members to pinpoint the root cause of operational issues and provide recommendations to address deficiencies and gaps in executionPlay a leadership role when critical incidents and workplace violence situations occur, including gathering data, performing interviews, and following up on preventative measuresSupport various company initiatives and strategic priorities by providing guidance based on industry best practices as they apply to Asset ProtectionRequirementsBachelor's Degree, preferably in Loss Prevention, Criminal Justice or Business Management5
years of multi-unit Loss Prevention/Asset Protection experience in retailFormal training and certifications with Interview and Interrogation requiredCertified Forensic Interviewer (CFI designation) preferredPrior experience conducting critical interviews by phone (or video conferencing)Track record of success with the investigative process from start to finishKnowledge of applicable federal, state, and local regulations and industry best practices related to criminal charges and their applicability to internal and external casesIn-depth understanding of retail profitability, as well as the ability to analyze data, identify trends and provide recommendations to reduce shrink ratesStrong verbal and written communication skills, attention to detail and excellent interpersonal skillsDetailed oriented and able to coordinate multiple priorities in a fast-paced dynamic environmentAbility to work independently and in a team settingOvernight travel required, up to 75%This position requires daily in-club visits in assigned area.
Recommended Skills Attention To Detail Business Management Business Process Models Case Management Certified Forensic Interviewer Coaching And Mentoring Estimated Salary: $20 to $28 per hour based on qualifications.
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